Please note that our ingredients are 100% natural and processed using traditional methods. As a result there may be some visible imperfections. Our spices will have variations in size and colour due to factors such as the amount of sunlight they received when growing, or the amount of rainfall in a particular season. These differences in appearance are entirely normal, and are the result of not treating them with any chemicals, reducing unnecessary hand selection, and minimizing waste.
The onion powder came in one solid block
Hi Michelle, sorry to hear that. Can you please help to contact our support email@example.com so we can arrange a replacement for you? We don't put any anti-caking agent in our products, so they do clump over time when exposed to air which is normal and still safe for consumption. But it definitely should not have arrived in one solid block. Thank you for your understanding!
Always fresh and always delivered without delay. Superb service!
Authentic, prompt delivery, great customer service. Will order again!