Any personal information provided to or gathered by Regency is controlled by Regency Spices Limited.
Regency may terminate or suspend your access to all or part of the site, without notice, for any conduct that Regency, in its sole discretion, believes is in violation of any applicable law or is harmful to Regency or a third party.
We pledge to meet fully, and where possible exceed, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
What information do we gather about our customers?
The information we gather from customers helps us to continually improve your experience with Regency. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information that we gather:
Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, improving our stores, and communicating with you.
E-mail Communications: To help us make e-mails useful, we often receive a confirmation when you open e-mail from Amazon.co.uk if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Account's Communication Preferences. We sometimes also email special offers to our existing customers. If you do not want to receive these emails, please unsubscribe, or email us a message with "Unsubscribe" in the message body, and we will unsubscribe you from all such future emails.
Do we share the information that we receive?
Online payment service is provided by PayDollar and Paypal. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using Extended Validation Certificates (EV) SSL transaction encryption.
How secure is the information about you?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorised access to your password and to your computer.